We just launched the CAA Worst Roads online voting campaign. Vote for your favourite (least favourite?) worst road and tell me what you think of our web app! https://caaworstroads.com/home/index/9

Facebook has really pushed organizations towards using pages and away from using groups. Groups can't have custom tabs and apps, they don't get the engagement metric reports and many other restrictions. The one big feature of groups that is not available in pages is the ability to directly message your members. Direct messages typically receive a much higher response than the stream posts that Pages are limited to. Facebook is now testing some different forms of direct messaging in pages. Right now, it is limited to sending a private message to a user that interacts with your page, such as posting to your wall or leaving a...

I find many of my clients struggling with what to write on social media networks. They don't want to just repeat what they are saying on their web site, and don't know how to tailor their messages for the different social networks. Jakob Nielsen, a researcher and author, wrote a great column on this topic: ... business messages appear in a context that's permeated by personal messages. This context sets the stage for use. Businesses that post too often crowd out the user's real friends and become unpopular (and thus risk being unfollowed). Users listed too-frequent postings as their top annoyance with following companies and organizations on social networks. Users prefer a more casual style for business messages on social networks than what's appropriate for most corporate communications. The communication style of your posts needs to match that of the medium. But...

Our very own designer Jen has made a beautiful calendar for the month of September for Smashing Magazine. Scroll down to "Pyre in the Sky": http://www.smashingmagazine.com/2011/08/31/free-desktop-wallpaper-calendar-september-2011/